Visioneer One Touch 9420 User Manual download pdf (Page 142)

CLEANING THE SCANNER GLASS 135

Maintenance

This section contains information on cleaning, troubleshooting,

uninstalling, and scanner specifications.

CLEANING THE SCANNER GLASS

Scanning items that have excessive amounts of dirt or dust may dirty the

glass. To ensure the best quality scanned item, wipe the scanner glass

with a soft clean cloth to rid the glass of dust or other debris.

TROUBLESHOOTING

In addition to the troubleshooting information contained in this

section, please see the Readme file on the Installation CD. The Readme

file contains additional information that may help you diagnose

problems with the scanner.

If you try all the troubleshooting procedures described in this section

and in the Readme file, and the scanner still has problems, you may

have a malfunctioning scanner. Please see the technical support card

that you received with your scanner. Also visit our web site at

www.visioneer.com for additional technical information.

Problem: The scanner won’t scan. What’s wrong?

Check for one of these possible problems:

• Is a cable loose or not plugged in securely? Inspect all cable

connections. Make sure all the cables are plugged in securely.

• Is the scanner’s status light on? If the light is not on, plug the power

adapter into another electrical outlet.

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Visioneer One Touch 9420 User Manual Page 142