Visioneer Strobe XP 470 User's Guide download pdf (Page 135)

128 VISIONEER STROBE XP 470 SCANNER USER’S GUIDE

Problem: During installation I got the error message: PaperPort

Installation is not complete. What do I do?

The installation procedure was not successful. You need to reinstall the

PaperPort software.

Problem: With AutoCrop to Original selected, sometimes I get

blank pages, or pages with lines. What’s wrong?

The pages were probably scanned in crookedly, or skewed. To use

AutoCrop to Original, the pages must be scanned in straight. Adjust the

paper guides on the scanner so pages feed in straight.

Problem: I got the error message: PaperPort cannot allocate enough

memory to perform internal critical operations. What do I do?

Close any other active applications so that additional memory is

available. If you click Continue, PaperPort moves the file to the

PaperPort data directory and renames the file with the prefix “bad”.

This allows you to recover the file later.

To recover the file, you can import it into PaperPort by using the Import

command in the File menu.

Problem: How do I uninstall PaperPort?

See the section “Uninstalling Your Scanner” on page 131. Uninstalling

does not delete your scanned items, and they remain in the PaperPort

Data folder.

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Visioneer Strobe XP 470 User's Guide Page 135