Visioneer XP100 Installation Guide download pdf (Page 47)

TROUBLESHOOTING 43

Problem: I scanned an item from PaperPort and then, to scan the

next item, I decided to press the scanner’s button. But now the

scanner won’t scan. What’s wrong?

You have to close PaperPort first. Then the scanner button will start the

scanning. This occurs because you already scanned from PaperPort and

the scanner expects you to scan from there and not from the scanner

button.

Problem: During installation I got the error message: PaperPort

Installation is not complete. What do I do?

The installation procedure was not successful. You need to reinstall the

PaperPort software.

Problem: I got the error message: PaperPort cannot allocate enough

memory to perform internal critical operations. What do I do?

Close any other active applications so that additional memory is

available. If you click Continue, PaperPort moves the file to the

PaperPort data directory and renames the file with the prefix “bad.”

This allows you to recover the file later.

To recover the file, you can import it into PaperPort by using the Import

command in the File menu.

Problem: How do I uninstall PaperPort?

See the next section. Uninstalling does not delete your scanned items,

and they remain in the PaperPort Data folder.

1 2 ... 42 43 44 45 46 47 48 49 50 51 52 53 54

No comments

Visioneer XP100 Installation Guide Page 47